Not sure what type of phones you have? Below are some common traits of phones and phone systems.

You most likely have a PBX or KEY Phone system if: (go to PBX system type option)

  • You have 5 or more incoming lines.
  • You need to dial "9" to get an outside line.
  • You have a big computer box in a phone room that controls the functions of your phones.
  • You purchased your phone system from a phone vendor who came out to install the system.
  • You have a voice mail system or automated attendant.
    I have a PBX or Key Phone System...continue

You most likely have conventional single or multi-line phones if: (go to ordinary phone option)

  • You have 4 or fewer incoming phone lines.
  • You have buttons for "line 1" and/or "line 2" that you must push to gain access to a dial tone.
  • You have an answering and/or fax machine plugged into one of your voice lines.
  • Your phones were purchased at an office superstore or electronics retailer.
  • You do not have a "Phone Equipment" room.
    I have conventional phones...continue

Still not sure? Give us a call at 800-839-7277... we'd be glad to help you figure out what kind of phones you have.

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