ABOUT US

© IntelliTouch On-Hold Plus

On-Hold Plus products are the industry standard for telephone music and message on-hold applications. On-Hold Plus offers a complete line of of digital music-on-hold and business music systems which allow any business, regardless of its size, to present a professional image.  On-Hold Plus pioneered the original digital message on-hold players over 20 years ago! No other company knows the needs of customers like we do. Our rock-solid durability and renowned reliability have made On-Hold Plus digital message on-hold players legendary! When you want the best, choose On-Hold Plus!

CONTACT US

800-839-7277

SOLD & FULFILLED BY AMAZON

Buy with confidence!

All IntelliTouch/On-Hold Plus products are sold and fulfilled directly by Amazon.  Amazon's legendary shipping and returns policy is the best in the business.

Free 2nd Day Shipping for Prime Members

If you're an Amazon prime member, you order will arrive in two working days...for Free!  Amazon will send you order and shipping within minutes of your order and shipping confirmation as soon as your order ships.

Returns 

You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.  Please see your amazon.com account to arrange a return.

Refunds

Most returns are fully refunded in 3-5 days after they receive and process your return. Follow up directly with Amazon if you have any questions on your returns process.

Damaged & Defective Items

You can create replacement and exchange orders by going to your Amazon order and following the instructions. If you received a damaged or defective item, Amazon will ship you a replacement of the exact item.

Warranty Replacements

IntelliTouch/On-Hold Plus products feature a full 3 year replacement warranty.  Warranty replacements are handled directly through IntelliTouch/On-Hold Plus and not Amazon.

 

If you product fails for any reason, contact Intellitouch/On-Hold Plus.  If you need to return an item, please complete the form at the bottom of the page or email us with your return request at support@Intellitouch.com.  You may also contact our Customer Service team toll-free at 800-839-7277 during business hours (8:00AM - 6:00PM Pacific time). 

Returns Request